CASE STUDIES - ANDREA IYAMAH

“As a brand, we’ve had a tradition to engage our customers during the summer by having shopping parties in different cities where most of our customers are,” shares a spokesperson for the brand. “In 2020, however, the pandemic halted all those plans, and we had to reinvent the way of giving our customers an in-store experience, but virtually.” With an increased need for customers to feel properly addressed on all digital platforms, the Andrea Iyamah team needed to combine their goals, product details and manufacturing processes in a way, seamless and true-to-brand.

“Livescale opened up a necessary avenue for engaging existing and new customers and building a community of shoppers with similar interests.”

Brought to life in just two clicks, Livescale’s fully integrated checkout, brand-owned user experience and engagement tools proved a natural choice for the label. To remain consistent with its highly-edited storytelling strategy brand’s choice to produce Live Shopping events with full-scale production, models and enthusiastic brand hosts was easily accommodated by Livescale’s technology.

“Our team loved how personal the Livescale team was and how dedicated they are to ensuring all things ran smoothly,” says a representative from the brand. “We really feel like we have their full support each time.”

Using Livescale’s interactive Live Shopping solution not only did help Andrea Iyamah stand out in the market but also did translate into unbeatable sales. During their Live Shopping events, the label saw a 100% increase in their AOV and twice their average conversion rate.